Cookie Policy

Last updated: 2026-01-23

1. Introduction

This Cookie Policy explains how Wellhouse Housing Association (“we”, “us”, or “our”) uses cookies and similar technologies on wellhouseha.org.uk It outlines what cookies are, what types we use, why we use them, and your rights to control how they are used.

This policy is written in accordance with:

PECR (Privacy and Electronic Communications Regulations)
UK GDPR
Data Protection Act 2018

For further guidance, see the Information Commissioner’s Office (ICO): https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

In addition, you can read our Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites work properly, improve security, remember preferences, and analyse performance.

Cookies may be:

First-party cookies: set directly by our site
Third-party cookies: set by external services (e.g., analytics or advertising providers)

3. How We Use Cookies

We use cookies to:

ensure the website operates correctly
remember your cookie preferences
analyse website traffic and performance
improve functionality and user experience

We do not use cookies to collect personal information unless you explicitly consent to analytics or marketing cookies.

4. Types of Cookies We Use

4.1 Necessary Cookies

These cookies are essential for the website to function. They cannot be turned off.

Cookie Name	Duration	Purpose
PHPSESSID	1 week	Essential – ensures the website operates correctly
_GRECAPTCHA	1 month	Essential – allows us to keep our contact forms safe
consentfriend	1 year	Essential – remembers your cookie preferences

4.2 Analytics Cookies (Requires Consent)

These cookies help us understand how visitors use our site.

Cookie Name	Duration	Purpose
_ga	2 years	Used to distinguish unique users by assigning a randomly generated number as a client identifier.
ga<container-id>	2 years	Used to persist session state and store the container ID.
_gid	24 hours	Used to distinguish users. Stores and updates a unique value for each page visited.
_gat	1 minute	Used to throttle the request rate to Google Analytics servers, limiting the collection of data on high traffic sites.

Analytics cookies are only activated if you provide consent via the cookie banner.

5. Managing Your Cookie Preferences

You can update your preferences at any time by clicking:

Update Your Cookie Consent Settings

Most web browsers also allow you to block or delete cookies. Learn more below:

6. Third-Party Services

Third-party providers (e.g., Google Analytics, YouTube embeds, ad platforms) may place their own cookies. Each provider is responsible for its own privacy and cookie policies.