If you require further information on Universal Credit please go to https://www.gov.uk/browse/benefits/universal-credit

What is Universal Credit?

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland.

You may be able to get it if you’re on a low income or out of work.

Whether you can claim Universal Credit depends on where you live and your circumstances. Currently where we are in Glasgow is due to go to a ‘full live’ service in December 2018. We will update this information if we are notified of any changes or delays in going ‘full live’.

Universal Credit will replace the following benefits:

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • income-based Jobseeker’s Allowance (JSA)
  • income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

If you currently receive any of these benefits, you can’t claim Universal Credit at the same time.

You may be able to get Universal Credit if you’re on a low income or out of work.

Use a benefits calculator to check what benefits you could get if you’re not eligible for Universal Credit.

How to claim

You need to apply for Universal Credit online.
You have to apply as a couple if you and your partner live together. You don’t need to be married.
After you apply, you must contact your local Jobcentre Plus within 7 days to make an appointment with a work coach.
You won’t get Universal Credit if you don’t attend the appointment.

What you need to apply

You’ll need:

  • your bank, building society or credit union account details
  • an email address
  • your National Insurance number
  • information about your housing, for example how much rent you pay
  • details of your income, for example payslips
  • details of savings and any investments, like shares or a property that you rent out
  • details of how much you pay for childcare if you’re applying for help with childcare costs

If you don’t provide the right information when you apply it might affect when you get paid or how much you get.

You also have to verify your identity online. You’ll need some proof of identity for this, for example your:

  • driving licence
  • passport
  • debit or credit card

How your earnings affect what you get

If you’re employed, your Universal Credit payment reduces gradually as you earn more. For every £1 you earn your payment reduces by 63p.
There’s no limit to how many hours you can work.
Use a benefits calculator to see how increasing your hours or starting a new job could affect what you get.

Universal credit waiting days to be abolished from February 2018

During his Autumn 2017 Budget, the Chancellor announced that completion of the roll-out will be delayed to December 2018.

The Chancellor, Philip Hammond, has announced that universal credit waiting days are to be abolished from February 2018.

Introducing welfare measures in his autumn 2017 Budget, Mr. Hammond said - 

'The switch to universal credit is a long overdue and necessary reform. Replacing [the] broken system that discouraged people from working more than 16 hours a week.'

Accordingly, Mr. Hammond addressed concerns about universal credit delivery - 

  • from January 2018 claimants will be able to access up to a month’s worth of universal credit within five days via an interest-free advance and the recovery period will be extended from six months to twelve months - new claimants in December 2017 will be able to receive an advance of 50 per cent of their monthly entitlement at the beginning of their claim and a second advance to take it up to 100 per cent in the New Year, before their first payment date;
  • from February 2018 the government will remove the seven-day waiting period so that entitlement to universal credit starts on the first day of application;
  • from April 2018 those already on housing benefit will continue to receive their award for the first two weeks of their universal credit claim; 
  • making it easier for claimants to have the housing element of their award paid directly to their landlord.

Universal Credit Downloads