If you, or someone you know needs help with alcohol or drug addiction, domestic violence, victim of crime, help with finance or employment, there are many different organisations to help you.  These organisations can make you aware of your options and can also support you in any decisions you make. 

Local Contact Information

North East Recovery Community (NERC)

NERC is a peer led voluntary organisation that provides a variety of recovery initiatives within the North East sector of Glasgow with the aim of promoting and assisting recovery from addiction to alcohol and drugs. NERC encourages people in recovery to come together for mutual support and works in partnership with other organisations to develop strategies, plans and structures that provide best practice on service provision for service users and individuals in recovery.

Contact Details:

Glasgow City Health and Social Care Partnership

Westwood House
1250 Westerhouse Road
G34 9EA

Tel:  0141 276 3420

Mobile:  07880273259

Email:  David.McDermott@sw.glasgow.gov.uk

Self-referral can be made by contacting Parkhead Referral Team:  0141-565-0200.



Glasgow East Alcohol Awareness Project (GEAAP)

The Glasgow East Alcohol Awareness Project “GEAAP” has been offering a service to the East of Glasgow since 1991. GEAAP’s aim is to reduce the harm associated with the use and misuse of alcohol.


51 Trondra Place
G34 9AX

Tel: 0141 773 1222

Web: http://uk.geocities.com/geaap/

We offer the following:

Counselling, Peer Mentoring for Alcohol Support, Alcohol Support Group for Women (Tues).



North East Community Addiction Team (Glasgow)

 Services: Advice and Information, Counselling, Family services


Glasgow City Council,
Westwood House,
1250 Westerhouse Road,
G34 9EA


0141 276 3420

Opening Hours:

Monday – Thursday (8.45am – 4.45pm), Fri (8.45am – 3.45pm).



Narcotics Anonymous

St Mungo’s Church Hall,
31 McAuslin Street,
G4 0RX

Phone: 0300 999 1212

Meeting: Monday 8-9.30pm

Email: email@ukna.org

N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only ONE requirement for membership, the desire to stop using. Our program is a set of principles written so simply that we can follow them in our daily lives. We have no initiation fees, anyone may join us, regardless of age, race, sexual identity, creed, religion or lack of religion. We have learned from our group experience that those who keep coming to our meetings regularly stay clean.



Glasgow East Women's Aid

Provides information, support and safe temporary accommodation for women and children who have experienced domestic abuse.

Drop-in opening hours

Mon-Fri 9.30am-3.30pm

All other times are by appointment. Please call for further information.

753 Westerhouse Road,
G34 9PB

Phone: 0141 773 3533

Email: teammembers@GEWA.org.uk



Victim Support Scotland

Provides support and information services to victims and witnesses of crime in Scotland. We’re proud to serve victims and witnesses in Scotland by campaigning for their rights and helping to improve their experiences of the criminal justice system.

Victim Support Scotland provides help for witnesses. If you are attending court as a witness to a crime, our volunteers will be available to help you on the day.

The National Helpline number is 0800 1601985

You can contact the Helpline between 8:00 a.m. and 8:00 p.m., Monday to Friday.

Victim Support Scotland provides support and information services to victims and witnesses of crime in Scotland. We support 200,000 people affected by crime each year. This support is provided by staff and volunteers in national and local offices and court-based services across Scotland.

We are an independent charity and not part of the Police Scotland or Scottish Courts. All conversations with victims and witnesses are confidential and are not shared with people outside of Victim Support Scotland.

Our service is completely free and covers:

  • Assault
  • Housebreaking & vandalism
  • Domestic abuse (physical and emotional)
  • Fraud
  • Murder (bereavement by murder or violent death)
  • Sexual crimes (assault, indecent exposure, rape)
  • Harassment and stalking
  • Hate crime (crimes relating to race, religion, sexuality, disability)
  • Robbery
  • Theft

Glasgow Office:

1 Mart Street
G1 5NA



Elderly Care Project

Contact Details:

Margaret Marshall,
Elderly Care Project
Community Flat,
153 Wardie Road,
G34 9EG

Opening Hours

Office Hours 8.45am - 4.45pm.



Glasgow’s Golden Generation

Day Centre, Befriending and Day Trips

Contact: 0141-221-9924



Older Carers Befriending Service

Older Carers Befriending Service is based in Academy House, Shettleston, and is part of the services for carers provided by East End Community Carers. We cover the East End of Glasgow and take referrals from a variety of sources. Caring for someone can be rewarding but also at times very demanding and stressful. As a result, carers often feel lonely and isolated. The Older Carers Befriending Service provides a vital support service to older carers, as well as providing opportunities for volunteering in the local community.

For more information contact:

Doreen Hogg:  Tel: 0141 764 0550 / 07823414076/ Email: doreen@eastend-carers.co.uk

Project Manager  

If You're Having A Difficult Time:

You can get in touch about anything that’s troubling you, no matter how large or small the issue feels.




210 West George Street
G2 2PQ

Contact using any phone: 116123 



Homelessness Services – providing help and support for addictions, also provides GP services

55 Hunter Street
G4 0UP

Phone: 0141 552 9287

Opening Hours

Monday – Friday

9.00am – 5.00pm



Glasgow Centre for Inclusive Living

We assist disabled people in Glasgow who want to take more control over the support they need.

Whatever your situation, chances are we can help you. Our organisation is run by and for disabled people, so we appreciate the difficulties you may be facing.


117-127 Brook Street,
G40 3AP

Tel: 0141 550 4455

Textphone: 0141 554 6482

Fax: 0141 550 4858

Email: gcil@gcil.org.uk



Greater Easterhouse Supporting Hands (GESH)

Provides a training, social, and recreational service to young people and adults with physical disabilities and learning difficulties.

The centre is open Monday to Friday 9am-10pm. Opening times over the weekend may alternate & can be flexible & negotiable. Premises are wheelchair friendly.

1 Redcastle Square
United Kingdom

Tel: 0141 774 7261



Skills Development Scotland – Offers careers advice, support and guidance.

Outreach Office
Kelvin College

Tel: 0141 554 6662



Money Advice

Glasgow -

Easterhouse Citizens Advice Bureau
46 Shandwick Square
G34 9DT

Monday 09.30 - 15.00 (Drop in)

Tuesday 09.30 - 17.00 (Appointments only)

Wednesday 09.30 - 13.00 (Telephone Advice) and 14.00 - 17.00 (Emergency Appointments Only)

Thursday 09.30 - 12.00 (Drop In) & 13.00 - 17.00 (Appointments Only)

Friday 09.30 - 16.00 (Appointments only)

Saturday 10.00 - 13.00 (First Saturday of month - by appointment)

You can get help and advice regarding all welfare benefits and also if you get into financial difficulties. 

There are different funds and grants you can get depending on your circumstances:

  • Social Funds: budgeting loans, crisis loans, funeral payment, and Sure Start maternity grant;
  • Scottish Welfare Fund: crisis grants and community care grants;
  • Bereavement benefits;
  • Personal Independence Payments;
  • Disability Living Allowance, Attendance Allowance, and Carers' Allowance;
  • Employment Support Allowance if you are incapable of work;
  • Income Support, Pension Credits, and Cold Weather Payments;
  • Housing Benefit and Council Tax Reduction;
  • Child Benefit, Working Tax Credits, and Child Tax Credits; and
  • Jobseekers Allowance and Universal Credit.