The Hub

49 Wellhouse Crescent,
G33 4LA

Opening Hours:
Monday – Thursday - 9am to 5pm
Friday - 9am to 4:30pm

Note that our offices are closed Monday to Friday between 13h00 – 14h00 for lunch.

Please note that our office will be closed for training purposes on certain dates throughout 2023 / 2024.

Tel: 0141 781 1884 (office hours) 
Emergency: 0800 595 595
Fax: 0141 781 1885

Customer Service Statement  

[More information available here]

  • We will answer all incoming calls within 10 rings.
  • We’ll respond to your letters, faxes, emails, and social media enquiries within 5 working days.
  • We’ll respond to your telephone enquiries the same day as they’re received.
  • If for any reason this isn’t possible and we need more time to investigate, we’ll let you know within that time period.
  • If you want a face to face appointment, a time and date will be offered.  We aim to see you within 1 week of enquiry or explain why if we cannot.
  • We will communicate with you in a professional manner at all times.
  • Staff will provide their contact details on all correspondence issued by letter and email.
  • Staff have voicemail and you may leave a message.